The board of directors of SY recognizes the importance of maintaining good communications with shareholders and investors. The Company has adopted a shareholder communication policy, which establishes the principles for communication between the Company and its shareholders, and aims to ensure transparent and timely communication with shareholders through various channels.

To ensure timely, transparent and accurate communication between the Company and its shareholders, we mainly communicate through the website of Hong Kong Exchanges (www.hkexnews.hk) and the website of the Company (www.syholdings.com) , where we publish the Company's interim and annual reports, annual general meetings and special general meetings, as well as circulars and announcements.

SY’s objective is to establish and maintain a capable and independent board of directors to oversee the Group’s business. The board of directors is primarily responsible for supervising and monitoring the management of commercial affairs and the overall performance of the Group. The board of directors determines the Group's mission and standards and ensures that the Group has the necessary financial and human resource support to achieve its goals.

(1) The main functions performed by the board of directors include but are not limited to the following:

• Develop the Group’s strategy and direction and oversee their implementation;

• Make decisions on all major contracts, acquisitions, investments, divestments, asset dispositions and any significant capital expenditures;

• Review and monitor the Group’s policies and practices regarding compliance with legal and regulatory requirements;

• Develop, supervise and review the Group’s corporate governance practices and the effectiveness of the Group’s financial controls, internal controls and risk management systems;

• Approve the Group’s annual and interim financial statements, reports, announcements and other disclosures required by the Listing Rules;

• Review and oversee the training and continuing professional development of directors and senior management;

• Appoint or remove directors and senior management; and

• Monitor management's performance.

SY fully understands that the independence and diversity of the board of directors are crucial to good corporate governance and board effectiveness. The board of directors has established an effective mechanism to ensure that the independent views and opinions of any director of the Company can be conveyed to the board of directors to increase the objectivity and effectiveness of decision-making. The board of directors has also adopted a Board Diversity Policy which sets out the Company's approach to sustainable and balanced growth and to improving the Company's performance.

The board of directors has established an Audit Committee, a Nomination Committee and a Remuneration Committee and delegated duties to these committees in accordance with their respective terms of reference.

(2)Composition of the board of directors: Click here for more details.

Compliance and Integrity

The values of SY Holdings are honesty, integrity, people-oriented, service-oriented, and innovative pursuit. In terms of service orientation, SY Holdings is committed to adhering to high standards of business conduct in its relationships with customers, business partners, shareholders, and other relevant parties. To fulfill this commitment, we will comply with all relevant laws and regulations as well as internal company policies in our business activities.

SY Holdings requires employees to demonstrate the values of integrity when dealing with external partners and strictly prohibits any unethical or illegal behavior. We have established an Anti-Corruption and Whistleblowing Management System to clearly convey to all employees the company's zero-tolerance policy towards corrupt and fraudulent behavior.

We encourage all SY Holdings employees, as well as suppliers/business partners, to report any incidents of corruption, fraud, or misconduct involving SY Holdings employees through the following channels:

Whistleblowing email: Audit_Committee@syholdings.com

Whistleblowing hotline: 0755-61880088-866

Whistleblowing letter: Governance Department, 18th Floor, Block 2, Kerry Plaza, No. 1 Zhongxin Si Road, Futian District, Shenzhen

We encourage you to provide your name and contact information when making a report so that we can reach out to you for further information and comprehensive investigation if necessary. We also ensure that anonymous reports containing effective information will be treated with equal seriousness. We commit to strict confidentiality of personal information and report contents for named whistleblowers and timely feedback on investigation results. Furthermore, we will ensure that all investigations are conducted on a legal and compliant basis.

SY Holdings strictly prohibits the disclosure of the identity of any whistleblower or individual providing information or assisting in the investigation and prohibits any form of retaliation or punishment against them.

We do not tolerate the fabrication of facts, malicious attacks, or defamation of SY Holdings employees. If such behavior is discovered, SY Holdings reserves the right to pursue accountability.